Marketing strategy of Air Products and Chemicals Inc IT Organization and Architecture Challenges

Posted by Zander Henry on Aug-22-2018

1. The vision of Air Products and Chemicals Inc IT Organization and Architecture Challenges

The vision of Air Products and Chemicals Inc IT Organization and Architecture Challenges is to be the leading quality service and product provider for customers. Being the best and the leading player means that Air Products and Chemicals Inc IT Organization and Architecture Challenges marketing strategy and operations focus on:

• Providing high quality of products and services
• Providing value to customers
• Concentrate on building customer experience

2. The mission of Air Products and Chemicals Inc IT Organization and Architecture Challenges

Air Products and Chemicals Inc IT Organization and Architecture Challenges marketing strategy is grounded in its mission. The mission for Air Products and Chemicals Inc IT Organization and Architecture Challenges is to be the favorite brand of the customers. This mission is essential for the marketing strategy of Air Products and Chemicals Inc IT Organization and Architecture Challenges as it focuses on all operations and marketing activities in the direction of:

• Consumer centrism
• Using research to understand and influence consumers

3. Brand Equity of Air Products and Chemicals Inc IT Organization and Architecture Challenges

Understanding and knowing the brand equity is vital for directing and giving meaning to the marketing strategy of Air Products and Chemicals Inc IT Organization and Architecture Challenges. The knowledge of brand equity will help in shaping Air Products and Chemicals Inc IT Organization and Architecture Challenges marketing strategy effectively – thereby facilitating the growth of business for Air Products and Chemicals Inc IT Organization and Architecture Challenges.

3.1. Brand awareness

• Air Products and Chemicals Inc IT Organization and Architecture Challenges has high brand awareness because of international operations
• The company focuses on higher budget allocation in the country of origin
• Each market for Air Products and Chemicals Inc IT Organization and Architecture Challenges has modified marketing and strategic directives and plans

3.2. Brand association

• Air Products and Chemicals Inc IT Organization and Architecture Challenges is directly associated with the brand name and product category
• Air Products and Chemicals Inc IT Organization and Architecture Challenges has a broad product portfolio
• Air Products and Chemicals Inc IT Organization and Architecture Challenges is associated with promising and delivering quality and innovative products
• Air Products and Chemicals Inc IT Organization and Architecture Challenges is also associated with excellent customer service

3.3. Brand loyalty

• Air Products and Chemicals Inc IT Organization and Architecture Challenges has been successful at gaining high consumer loyalty because of unique and influential marketing strategy
• Air Products and Chemicals Inc IT Organization and Architecture Challenges has a global customer base
• Air Products and Chemicals Inc IT Organization and Architecture Challenges keeps adding value addition to the products and product portfolio to keep consumers engaged

3.4. Brand asset

• Air Products and Chemicals Inc IT Organization and Architecture Challenges has a substantial brand value
• Air Products and Chemicals Inc IT Organization and Architecture Challenges also enjoys the high financial worth
• Air Products and Chemicals Inc IT Organization and Architecture Challenges focuses on building a reliable and robust employee base

3.5. Brand element

• Air Products and Chemicals Inc IT Organization and Architecture Challenges uses the brand element as a means of competitive advantage
• Uses adaptability in product, services, and marketing to meet different cultural demands

4. Situational Analysis of Air Products and Chemicals Inc IT Organization and Architecture Challenges

The situational analysis will help in developing the marketing strategy of Air Products and Chemicals Inc IT Organization and Architecture Challenges by conducting a thorough market analysis. This market analysis will aid in understanding the compatibility between external opportunities and other factors, and internal strengths – to be used to maximize the marketing influence of Air Products and Chemicals Inc IT Organization and Architecture Challenges.

4.1. SWOT

4.1.1. Strengths

Air Products and Chemicals Inc IT Organization and Architecture Challenges marketing strategy can benefit from the following internal advantages:

• Strong brand image
• Global distribution network
• Investment in market research
• Innovation

4.1.2. Weakness

Air Products and Chemicals Inc IT Organization and Architecture Challenges faces challenges in marketing strategy because of the following weakness:

• Slow organizational processes
• High product prices

4.1.3. Opportunity

Air Products and Chemicals Inc IT Organization and Architecture Challenges has the following possibilities of business growth:

• Green lifestyles
• Regional expansion
• Diversification

4.1.4. Threats

Air Products and Chemicals Inc IT Organization and Architecture Challenges faces business threats because of the following factors:

• Increased competition
• Increased imitation

4.2. PESTEL

4.2.1. Political

• Air Products and Chemicals Inc IT Organization and Architecture Challenges operates I markets with political stability
• Air Products and Chemicals Inc IT Organization and Architecture Challenges has funding support from the government for small businesses

4.2.2. Economic

• Air Products and Chemicals Inc IT Organization and Architecture Challenges enjoys high sales because of higher GDP
• Lower interest rates make business expansion and loaning easier for Air Products and Chemicals Inc IT Organization and Architecture Challenges
• Low inflation strengthens the financial position of Air Products and Chemicals Inc IT Organization and Architecture Challenges

4.2.3. Social

• Higher education and awareness increases sales of Air Products and Chemicals Inc IT Organization and Architecture Challenges predict
• Air Products and Chemicals Inc IT Organization and Architecture Challenges focuses on understanding consumers and fulfilling their demands through its offerings

4.2.4. Environmental

• Air Products and Chemicals Inc IT Organization and Architecture Challenges has an active CSR program
• Air Products and Chemicals Inc IT Organization and Architecture Challenges ensures environmental safety in all its operations

4.2.5. Legal

• Air Products and Chemicals Inc IT Organization and Architecture Challenges is aware of local and global laws of business and human resource management
• Air Products and Chemicals Inc IT Organization and Architecture Challenges abides by all statutes – especially labour law, discrimination law, and employee safety laws

4.3. Porter’s Five Forces

4.3.1. Threat of substitutes

• High risk of replacements
• Substitutes offer similar products at low prices

4.3.2. The threat of new entrants

• New entrants need high financial investment
• New entrants need updated technology for keeping par with industry progress

4.3.3. Bargaining power of buyers

• Sales made to end consumer directly
• Stocking of products at retailers, as well as own-controlled retail outlets

4.3.4. Bargaining power of suppliers

• Multiple suppliers of raw materials
• Suppliers are chosen after careful inspection, and through contracts

4.3.5. Industry rivalry

• High industry rivalry
• Players offer similar products
• Players compete through marketing to influence consumers

5. Marketing Objectives for Air Products and Chemicals Inc IT Organization and Architecture Challenges: The Marketing Strategy of Air Products and Chemicals Inc IT Organization and Architecture Challenges

Air Products and Chemicals Inc IT Organization and Architecture Challenges marketing strategy has the following objectives for the current financial year:

5.1. Increased market penetration

• Increase top of mind recall for Air Products and Chemicals Inc IT Organization and Architecture Challenges brand and products by 30%
• Increase sales for Air Products and Chemicals Inc IT Organization and Architecture Challenges by 40% by the third quarter of the financial year
• Achieve a trial rate for new products of 10% during the first quarter of the launch
• Increase consumption rate of existing products by 45% during the current financial year

5.2. Enhanced brand recognition

• Increase top of mind recall by 65% during the current fiscal year
• Increase brand recognition by 80% during the first two quarters of the current financial year

5.3. Increased use of digital marketing

• Acquire 25,000 new online customers during the financial year
• Increase website traffic through using blogging and email tactics effectively by 505 during the first two quarters of the year
• Acquire 65,000 likes on the official Facebook page of Air Products and Chemicals Inc IT Organization and Architecture Challenges during the first quarter of the financial year

5.4. Retail Growth

• Contract with five more leading supermarkets in the first quarter of the year to stock product at eye level shelving
• Contract with two leading online retail sites – eBay and Amazon – to stock our products, and increase accessibility for consumers globally by the second quarter of the financial year

6. Segmentation of Air Products and Chemicals Inc IT Organization and Architecture Challenges

Air Products and Chemicals Inc IT Organization and Architecture Challenges marketing strategy uses different means of segmentation to reach an increase in market penetration.

6.1. Demographic segmentation

6.1.1. Age

Air Products and Chemicals Inc IT Organization and Architecture Challenges has consumers of age groups

• 20-45 years
• 45-60 years

6.1.2. Gender

• Air Products and Chemicals Inc IT Organization and Architecture Challenges has a broad product portfolio for both males and females

6.1.3. Life-cycle stage

Consumers for Air Products and Chemicals Inc IT Organization and Architecture Challenges, according to the marketing strategy, are in the following various life cycle stages:

• Single students
• Single graduates
• Single people living at home/not living at home
• Young couples without children
• Married couples with one to four children – all at home
• Married couples with one or two children in college
• Old married couples with an empty nest

6.1.4. Occupation

The marketing strategy devises the following occupations for Air Products and Chemicals Inc IT Organization and Architecture Challenges consumers:

• Professionals
• Students
• House makers

6.2. Psychographic segmentation

6.2.1. Social class

• Air Products and Chemicals Inc IT Organization and Architecture Challenges focuses on segments of middle-upper and upper social classes

6.2.2. Lifestyle

Air Products and Chemicals Inc IT Organization and Architecture Challenges consumer segments have the following lifestyle characteristics:

• They aspire towards a better and higher living standard
• They want to be successful – professionally and socially
• They are not hesitant to try new things, products and services in life
• They are confident in their behaviour and attitude
• They are mainstreamers in their fields

6.3. Geographic segmentation

6.3.1. Region

• Air Products and Chemicals Inc IT Organization and Architecture Challenges has operations spread across the western developed countries such as America, the united kingdom, and the Netherlands
• It also has operations in emerging markets such as Brazil, India, and China

6.3.2. Density

• The focus of Air Products and Chemicals Inc IT Organization and Architecture Challenges remains on the urban part of the population

6.4. Behavioural segmentation

6.4.1. Personality

The marketing strategy defines personality characteristics for the consumers of the brand of Air Products and Chemicals Inc IT Organization and Architecture Challenges, such as:

• Determined
• Confident
• Ambitious
• Hardworking

6.4.2. Usage frequency

• The consumer segments for Air Products and Chemicals Inc IT Organization and Architecture Challenges are regular and frequent users of the product

6.4.3. Benefits sought

• Consumers seek functional benefits
• The focus, however, is more on the emotional benefits reaped from the consumption of the brand

6.4.4. Degree of loyalty

• Consumers are very loyal
• Have an emotional attachment with the brand

7. Targeting of Air Products and Chemicals Inc IT Organization and Architecture Challenges Positioning of Air Products and Chemicals Inc IT Organization and Architecture Challenges

The marketing strategy of Air Products and Chemicals Inc IT Organization and Architecture Challenges targets consumer groups based on segmentation as follows:

7.1. Target market

• The target market for Air Products and Chemicals Inc IT Organization and Architecture Challenges is from middle to upper class
• The target market is ambitious and desires to purchase high-end consumer products
• This target market also seeks affordability
• To meet target market expectations, the Air Products and Chemicals Inc IT Organization and Architecture Challenges focuses on quality control

7.2. Mass marketing

• The marketing strategy of Air Products and Chemicals Inc IT Organization and Architecture Challenges focuses on mass marketing
• This also requires unique marketing designs and product promotion programs
• Air Products and Chemicals Inc IT Organization and Architecture Challenges makes use of one strategy to influence all segments

7.3. Undifferentiated marketing strategy

• Air Products and Chemicals Inc IT Organization and Architecture Challenges does not differentiate between market segments
• It uses a single marketing strategy to target all segments and consumer groups
• Based on this, Air Products and Chemicals Inc IT Organization and Architecture Challenges also created the marketing mix under the marketing strategy as a singular one for the whole market – regardless of the segmentation divides.

7.4. Focus on quality

• Air Products and Chemicals Inc IT Organization and Architecture Challenges has created, developed, and maintained a brand that satisfies all consumers under the undifferentiated marketing strategy and mass marketing
• No compromise on quality has been made in the broad product portfolio
• To ensure the influence of a single marketing strategy, the Air Products and Chemicals Inc IT Organization and Architecture Challenges has also adopted a consumer-centric approach in its overall marketing strategy and operations as well
• This was used for targeting strategy as well as for maintaining growth

8. Company Competitive Advantage in the marketing strategy of Air Products and Chemicals Inc IT Organization and Architecture Challenges

The marketing strategy of Air Products and Chemicals Inc IT Organization and Architecture Challenges stands out from the clutter and competition. Air Products and Chemicals Inc IT Organization and Architecture Challenges has also achieved a sustainable competitive advantage in its marketing strategy. This is because of the following factors that Air Products and Chemicals Inc IT Organization and Architecture Challenges has utilized:

8.1. Cost-effectiveness

• Air Products and Chemicals Inc IT Organization and Architecture Challenges focuses on reaching consumers effectively rather than grandeur
• Air Products and Chemicals Inc IT Organization and Architecture Challenges focuses on developing an integrated marketing approach
• The use of digital marketing efficiently and expertly has helped the company reach a wider audience at a lower cost
• Air Products and Chemicals Inc IT Organization and Architecture Challenges has in-house copywriters for marketing campaigns which also helps in controlling costs
• Air Products and Chemicals Inc IT Organization and Architecture Challenges also focuses efforts on ground activities – which are less expensive than commercial marketing tactics

8.2. Innovation

• Air Products and Chemicals Inc IT Organization and Architecture Challenges has stayed updated with latest developments in marketing research and marketing knowledge
• Air Products and Chemicals Inc IT Organization and Architecture Challenges makes use of new and innovative tactics to reach its target consumers
• Air Products and Chemicals Inc IT Organization and Architecture Challenges also employs top of the field marketers to facilitate its marketing strategy and promotional campaigns
• Each marketing campaign launched by Air Products and Chemicals Inc IT Organization and Architecture Challenges is effective catchier and more influential than the previous one

8.3. Strong market research and consumer understanding grounded

• Air Products and Chemicals Inc IT Organization and Architecture Challenges marketing strategy is strongly grounded in consumer and market research
• Air Products and Chemicals Inc IT Organization and Architecture Challenges makes informed marketing campaigns and goals based on consumers’ behavioural feedback
• Air Products and Chemicals Inc IT Organization and Architecture Challenges also incorporates consumer feedback in its marketing strategy
• Air Products and Chemicals Inc IT Organization and Architecture Challenges marketing strategy is based on market trends, and consumer needs and wants

8.4. Making effective use of emotional appeals

• Consumers’ emotional needs strongly influence all marketing objectives and marketing goals set by Air Products and Chemicals Inc IT Organization and Architecture Challenges
• In addition to fulfilling functional needs, Air Products and Chemicals Inc IT Organization and Architecture Challenges also tries to fulfil the emotional and psychological needs of the consumer
• Air Products and Chemicals Inc IT Organization and Architecture Challenges tries to build a strong emotional bond with the consumer, which also results in high consumer loyalty

9. Distribution Strategy of Air Products and Chemicals Inc IT Organization and Architecture Challenges

Air Products and Chemicals Inc IT Organization and Architecture Challenges marketing strategy highlights the use of the following distribution strategy to maximize reach and accessibility for consumers.

9.1. Intensive distribution strategy

• Air Products and Chemicals Inc IT Organization and Architecture Challenges makes use of intensive distribution strategy because it is mass marketing
• Air Products and Chemicals Inc IT Organization and Architecture Challenges’s marketing strategy is based on undifferentiated segments, and thus an intensive distribution strategy allows high penetration and reaches in the overall market
• With the use of the intensive distribution, Air Products and Chemicals Inc IT Organization and Architecture Challenges tries to maximise its coverage of the markets where it's present
• For achieving the intensive strategy, the company uses hardcore 360-degree integrated marketing strategy and campaign to reach all consumers, across all segments in the market.

9.2. Direct distribution strategy

• Air Products and Chemicals Inc IT Organization and Architecture Challenges uses direct distribution country of origin as well as in locations where it has subsidiary operations
• The Air Products and Chemicals Inc IT Organization and Architecture Challenges also makes use of modern retailing channels
• Also, Air Products and Chemicals Inc IT Organization and Architecture Challenges makes use of e-commerce and makes a sale through online retailers, as well as through the company website
• Direct distributions have allowed Air Products and Chemicals Inc IT Organization and Architecture Challenges to increase market penetration and accessibility for consumers

9.3. Indirect distribution strategy

• This strategy is largely used for offshore operations where the Air Products and Chemicals Inc IT Organization and Architecture Challenges does not have a subsidiary
• In these offshore locations, Air Products and Chemicals Inc IT Organization and Architecture Challenges largely works through the export model
• This makes use of several intermediaries in between, before the product by Air Products and Chemicals Inc IT Organization and Architecture Challenges reaches the target consumers
• Intermediaries for Air Products and Chemicals Inc IT Organization and Architecture Challenges include not only the end retail outlets, but also sales agents, retail agents, and distribution agents in offshore locations

9.4. Selective distribution strategy

• For some products of its portfolio which are premium in nature, Air Products and Chemicals Inc IT Organization and Architecture Challenges makes use of selective distribution channel
• Air Products and Chemicals Inc IT Organization and Architecture Challenges has maintained a few outlets in the country of origin, and in selected offshore markets for these products
• These placements and locations are chosen based on the niche market that Air Products and Chemicals Inc IT Organization and Architecture Challenges has for its premium products
• These locations, placements, and marketing strategy helps make the company’s product selectively, but readily accessible for its niche target audience

10. Competition Analysis in the marketing strategy of Air Products and Chemicals Inc IT Organization and Architecture Challenges

The industry in which Air Products and Chemicals Inc IT Organization and Architecture Challenges operates is very responsive to market and consumer trends. Air Products and Chemicals Inc IT Organization and Architecture Challenges, therefore, needs to be vigilant in its market strategy towards competition – to make sure that it maintains its competitive advantage.

10.1. Strategic Group Analysis

• Air Products and Chemicals Inc IT Organization and Architecture Challenges competes with direct and close competition based on quality and price
• Consumers choose between different companies from the industry based on their functional offering
• Consumers have progressively evolved to strengthen loyalty and form an emotional bond with products that they consume
• Air Products and Chemicals Inc IT Organization and Architecture Challenges also competes, thereby, with close competition for building stronger brand image, increasing consume loyalty, and for forming strong emotional ties with the consumer

10.2. Industry rivalry

• Air Products and Chemicals Inc IT Organization and Architecture Challenges experiences high industry rivalry
• The barriers to entry for the industry are low, and new entrants gain easy access in the industry
• The number of local as well as global players is increasing

11. Marketing mix of Air Products and Chemicals Inc IT Organization and Architecture Challenges

The marketing mix for Air Products and Chemicals Inc IT Organization and Architecture Challenges as per the marketing strategy is the following:

11.1. Product

• Air Products and Chemicals Inc IT Organization and Architecture Challenges has a broad product portfolio
• Air Products and Chemicals Inc IT Organization and Architecture Challenges provides mass marketed products for all segments across the market undifferentiated
• Air Products and Chemicals Inc IT Organization and Architecture Challenges also provides some selected, premium products to niche customer groups
• All products in the portfolio consistently maintain high quality
• All products are tailored to meet consumer specifications, demands and needs across different regional markets
• The Air Products and Chemicals Inc IT Organization and Architecture Challenges maintains a high focus on innovation in products and introduces new products frequently to keep the consumers engaged

11.2. Place

• Air Products and Chemicals Inc IT Organization and Architecture Challenges wants to have a close, emotional and personal relationship with its consumers
• The company maintains high control in its distribution strategies – especially through direct distribution strategy
• The company has a presence in leading supermarkets
• The Air Products and Chemicals Inc IT Organization and Architecture Challenges also has company-operated stores in malls, and otherwise to make products accessible to consumers easily
• Air Products and Chemicals Inc IT Organization and Architecture Challenges also makes use of e-commerce to increase penetration and sales

11.3. Price

• The Air Products and Chemicals Inc IT Organization and Architecture Challenges prices its products so that its target consumers can afford it easily
• Air Products and Chemicals Inc IT Organization and Architecture Challenges uses relative pricing strategy for its products
• The price of Air Products and Chemicals Inc IT Organization and Architecture Challenges’s products include not only the high quality raw materials and value additions but also the enhanced customer experience they deliver
• The company’s pricing strategy allows it to enjoy stable revenue and profit growth

11.4. Promotion

• The Air Products and Chemicals Inc IT Organization and Architecture Challenges has a high budget allocated towards marketing activities
• The Air Products and Chemicals Inc IT Organization and Architecture Challenges invests substantially in digital marketing activities to reap high and effective results
• Use of digital marketing has also allowed Air Products and Chemicals Inc IT Organization and Architecture Challenges marketing strategy to cap costs and expenses
• Air Products and Chemicals Inc IT Organization and Architecture Challenges also takes part in direct consumer engagement through on-ground activities where the company initiates trials
• Air Products and Chemicals Inc IT Organization and Architecture Challenges also invests in traditional media channels to reach maximum consumers in the market

11.5. People

• Air Products and Chemicals Inc IT Organization and Architecture Challenges has a large workforce across different companies
• This workforce is continually trained to become experts in their respective fields of operations
• Air Products and Chemicals Inc IT Organization and Architecture Challenges hires without discrimination
• Air Products and Chemicals Inc IT Organization and Architecture Challenges ensures that its employees remain motivated through building an inspirational and creative organizational culture
• Air Products and Chemicals Inc IT Organization and Architecture Challenges focuses on also building and maintaining organizational commitment and loyalty in its employees

11.6. Process

• All activities at Air Products and Chemicals Inc IT Organization and Architecture Challenges - from raw material procurement to the final sale to the end consumer - undergo systematic processes
• The processes at Air Products and Chemicals Inc IT Organization and Architecture Challenges are well defined, and well communicated to all employees
• All employees are trained to follow the processes internally to ensure consistently high quality as well as timely production and deliveries
• The systematic processes also ensure a smooth running of operations at the Air Products and Chemicals Inc IT Organization and Architecture Challenges

11.7. Physical evidence

• The physical evidence for Air Products and Chemicals Inc IT Organization and Architecture Challenges includes the company logo, company store designs, and the product packaging
• Satisfied and excited customers in the retail spaces of Air Products and Chemicals Inc IT Organization and Architecture Challenges, as well as during product consumption create a bubbling and an inviting atmosphere
• The e-commerce website for retail by Air Products and Chemicals Inc IT Organization and Architecture Challenges is also designed with a friendly customer interface to allow maximum interaction with the brand
• The store designs created by Air Products and Chemicals Inc IT Organization and Architecture Challenges for its retail space allow consumers maximum interaction with the products directly.

12. Promotional tactics for the marketing strategy of Air Products and Chemicals Inc IT Organization and Architecture Challenges

12.1. Digital marketing

• The company uses social media for reaching consumers effectively
• The Air Products and Chemicals Inc IT Organization and Architecture Challenges interacts with the consumers directly, and engages with them, answers their queries and takes their feedback
• The company also shares information and build relationships with consumers through digital marketing
• Air Products and Chemicals Inc IT Organization and Architecture Challenges also makes use of blogging, emails, and content creations as a means of digital marketing

12.2. Conventional marketing

• The company uses a 360-degree approach in its marketing strategy
• This means that the company makes use of traditional marketing channels as well – such as TV, magazine adverts, and out of house placements

12.3. Influencers

• For direct, on-ground engagement, the company uses influencers
• Influencers interact with consumers directly, or through their channels of communication as a means of content creation and endorsing the Air Products and Chemicals Inc IT Organization and Architecture Challenges brand

13. Monitoring and evaluation of the marketing strategy of Air Products and Chemicals Inc IT Organization and Architecture Challenges

13.1. Changes in sales

• Air Products and Chemicals Inc IT Organization and Architecture Challenges regularly tracks its sales to identify the effectiveness of its marketing strategy
• Increase in sales reflect the success of marketing strategy of Air Products and Chemicals Inc IT Organization and Architecture Challenges
• Sometimes, Air Products and Chemicals Inc IT Organization and Architecture Challenges experiences increase ins ae after some time of the launch of the marketing promotions

13.2. Surveys and focus groups

• Air Products and Chemicals Inc IT Organization and Architecture Challenges frequently conducts focus groups and surveys to identify its brand worth
• These methods also help the company identify brand value, brand recall, and brand recognition
• Focus groups allow Air Products and Chemicals Inc IT Organization and Architecture Challenges to gather feedback on its marketing strategy and helps it understand consumers better

13.3. ROI

• Effectiveness of marketing strategy of Air Products and Chemicals Inc IT Organization and Architecture Challenges can also be seen through the revenue and profit growth
• Return on investment allows Air Products and Chemicals Inc IT Organization and Architecture Challenges to effective gauge the effect and influence of the marketing strategy, and measure its success

13.4. Attainment of marketing objectives

• All marketing objectives set by Air Products and Chemicals Inc IT Organization and Architecture Challenges are SMART
• The quantitative set against each of the marketing objective can facilitate attainment evaluation for the overall marketing strategy
• Successful and timely attainment of these marketing objectives highlight the success of the marketing strategy of Air Products and Chemicals Inc IT Organization and Architecture Challenges