Marketing strategy of CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH

Posted by Zander Henry on Aug-22-2018

1. The vision of CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH

The vision of CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH is to be the leading quality service and product provider for customers. Being the best and the leading player means that CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH marketing strategy and operations focus on:

  • Providing high quality of products and services
  • Providing value to customers
  • Concentrate on building customer experience

2. The mission of CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH

CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH marketing strategy is grounded in its mission. The mission for CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH is to be the favorite brand of the customers. This mission is essential for the marketing strategy of CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH as it focuses on all operations and marketing activities in the direction of:

  • Consumer centrism
  • Using research to understand and influence consumers

3. Brand Equity of CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH

Understanding and knowing the brand equity is vital for directing and giving meaning to the marketing strategy of CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH. The knowledge of brand equity will help in shaping CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH marketing strategy effectively – thereby facilitating the growth of business for CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH.

3.1. Brand awareness

  • CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH has high brand awareness because of international operations
  • The company focuses on higher budget allocation in the country of origin
  • Each market for CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH has modified marketing and strategic directives and plans

3.2. Brand association

  • CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH is directly associated with the brand name and product category
  • CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH has a broad product portfolio
  • CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH is associated with promising and delivering quality and innovative products
  • CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH is also associated with excellent customer service

3.3. Brand loyalty

  • CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH has been successful at gaining high consumer loyalty because of unique and influential marketing strategy
  • CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH has a global customer base
  • CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH keeps adding value addition to the products and product portfolio to keep consumers engaged

3.4. Brand asset

  • CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH has a substantial brand value
  • CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH also enjoys the high financial worth
  • CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH focuses on building a reliable and robust employee base

3.5. Brand element

  • CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH uses the brand element as a means of competitive advantage
  • Uses adaptability in product, services, and marketing to meet different cultural demands

4. Situational Analysis of CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH

The situational analysis will help in developing the marketing strategy of CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH by conducting a thorough market analysis. This market analysis will aid in understanding the compatibility between external opportunities and other factors, and internal strengths – to be used to maximize the marketing influence of CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH.

4.1. SWOT

4.1.1. Strengths

CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH marketing strategy can benefit from the following internal advantages:

  • Strong brand image
  • Global distribution network
  • Investment in market research
  • Innovation

4.1.2. Weakness

CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH faces challenges in marketing strategy because of the following weakness:

  • Slow organizational processes
  • High product prices

4.1.3. Opportunity

CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH has the following possibilities of business growth:

  • Green lifestyles
  • Regional expansion
  • Diversification

4.1.4. Threats

CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH faces business threats because of the following factors:

  • Increased competition
  • Increased imitation

4.2. PESTEL

4.2.1. Political

  • CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH operates I markets with political stability
  • CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH has funding support from the government for small businesses

4.2.2. Economic

  • CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH enjoys high sales because of higher GDP
  • Lower interest rates make business expansion and loaning easier for CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH
  • Low inflation strengthens the financial position of CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH

4.2.3. Social

  • Higher education and awareness increases sales of CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH predict
  • CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH focuses on understanding consumers and fulfilling their demands through its offerings

4.2.4. Environmental

  • CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH has an active CSR program
  • CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH ensures environmental safety in all its operations

4.2.5. Legal

  • CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH is aware of local and global laws of business and human resource management
  • CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH abides by all statutes – especially labour law, discrimination law, and employee safety laws

4.3. Porter’s Five Forces

4.3.1. Threat of substitutes

  • High risk of replacements
  • Substitutes offer similar products at low prices

4.3.2. The threat of new entrants

  • New entrants need high financial investment
  • New entrants need updated technology for keeping par with industry progress

4.3.3. Bargaining power of buyers

  • Sales made to end consumer directly
  • Stocking of products at retailers, as well as own-controlled retail outlets

4.3.4. Bargaining power of suppliers

  • Multiple suppliers of raw materials
  • Suppliers are chosen after careful inspection, and through contracts

4.3.5. Industry rivalry

  • High industry rivalry
  • Players offer similar products
  • Players compete through marketing to influence consumers

5. Marketing Objectives for CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH: The Marketing Strategy of CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH

CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH marketing strategy has the following objectives for the current financial year:

5.1. Increased market penetration

  • Increase top of mind recall for CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH brand and products by 30%
  • Increase sales for CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH by 40% by the third quarter of the financial year
  • Achieve a trial rate for new products of 10% during the first quarter of the launch
  • Increase consumption rate of existing products by 45% during the current financial year

5.2. Enhanced brand recognition

  • Increase top of mind recall by 65% during the current fiscal year
  • Increase brand recognition by 80% during the first two quarters of the current financial year

5.3. Increased use of digital marketing

  • Acquire 25,000 new online customers during the financial year
  • Increase website traffic through using blogging and email tactics effectively by 505 during the first two quarters of the year
  • Acquire 65,000 likes on the official Facebook page of CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH during the first quarter of the financial year

5.4. Retail Growth

  • Contract with five more leading supermarkets in the first quarter of the year to stock product at eye level shelving
  • Contract with two leading online retail sites – eBay and Amazon – to stock our products, and increase accessibility for consumers globally by the second quarter of the financial year

6. Segmentation of CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH

CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH marketing strategy uses different means of segmentation to reach an increase in market penetration.

6.1. Demographic segmentation

6.1.1. Age

CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH has consumers of age groups

  • 20-45 years
  • 45-60 years

6.1.2. Gender

  • CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH has a broad product portfolio for both males and females

6.1.3. Life-cycle stage

Consumers for CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH, according to the marketing strategy, are in the following various life cycle stages:

  • Single students
  • Single graduates
  • Single people living at home/not living at home
  • Young couples without children
  • Married couples with one to four children – all at home
  • Married couples with one or two children in college
  • Old married couples with an empty nest

6.1.4. Occupation

The marketing strategy devises the following occupations for CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH consumers:

  • Professionals
  • Students
  • House makers

6.2. Psychographic segmentation

6.2.1. Social class

  • CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH focuses on segments of middle-upper and upper social classes

6.2.2. Lifestyle

CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH consumer segments have the following lifestyle characteristics:

  • They aspire towards a better and higher living standard
  • They want to be successful – professionally and socially
  • They are not hesitant to try new things, products and services in life
  • They are confident in their behaviour and attitude
  • They are mainstreamers in their fields

6.3. Geographic segmentation

6.3.1. Region

  • CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH has operations spread across the western developed countries such as America, the united kingdom, and the Netherlands
  • It also has operations in emerging markets such as Brazil, India, and China

6.3.2. Density

  • The focus of CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH remains on the urban part of the population

6.4. Behavioural segmentation

6.4.1. Personality

The marketing strategy defines personality characteristics for the consumers of the brand of CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH, such as:

  • Determined
  • Confident
  • Ambitious
  • Hardworking

6.4.2. Usage frequency

  • The consumer segments for CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH are regular and frequent users of the product

6.4.3. Benefits sought

  • Consumers seek functional benefits
  • The focus, however, is more on the emotional benefits reaped from the consumption of the brand

6.4.4. Degree of loyalty

  • Consumers are very loyal
  • Have an emotional attachment with the brand

7. Targeting of CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH Positioning of CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH

The marketing strategy of CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH targets consumer groups based on segmentation as follows:

7.1. Target market

  • The target market for CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH is from middle to upper class
  • The target market is ambitious and desires to purchase high-end consumer products
  • This target market also seeks affordability
  • To meet target market expectations, the CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH focuses on quality control

7.2. Mass marketing

  • The marketing strategy of CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH focuses on mass marketing
  • This also requires unique marketing designs and product promotion programs
  • CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH makes use of one strategy to influence all segments

7.3. Undifferentiated marketing strategy

  • CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH does not differentiate between market segments
  • It uses a single marketing strategy to target all segments and consumer groups
  • Based on this, CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH also created the marketing mix under the marketing strategy as a singular one for the whole market – regardless of the segmentation divides.

7.4. Focus on quality

  • CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH has created, developed, and maintained a brand that satisfies all consumers under the undifferentiated marketing strategy and mass marketing
  • No compromise on quality has been made in the broad product portfolio
  • To ensure the influence of a single marketing strategy, the CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH has also adopted a consumer-centric approach in its overall marketing strategy and operations as well
  • This was used for targeting strategy as well as for maintaining growth

8. Company Competitive Advantage in the marketing strategy of CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH

The marketing strategy of CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH stands out from the clutter and competition. CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH has also achieved a sustainable competitive advantage in its marketing strategy. This is because of the following factors that CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH has utilized:

8.1. Cost-effectiveness

  • CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH focuses on reaching consumers effectively rather than grandeur
  • CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH focuses on developing an integrated marketing approach
  • The use of digital marketing efficiently and expertly has helped the company reach a wider audience at a lower cost
  • CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH has in-house copywriters for marketing campaigns which also helps in controlling costs
  • CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH also focuses efforts on ground activities – which are less expensive than commercial marketing tactics

8.2. Innovation

  • CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH has stayed updated with latest developments in marketing research and marketing knowledge
  • CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH makes use of new and innovative tactics to reach its target consumers
  • CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH also employs top of the field marketers to facilitate its marketing strategy and promotional campaigns
  • Each marketing campaign launched by CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH is effective catchier and more influential than the previous one

8.3. Strong market research and consumer understanding grounded

  • CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH marketing strategy is strongly grounded in consumer and market research
  • CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH makes informed marketing campaigns and goals based on consumers’ behavioural feedback
  • CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH also incorporates consumer feedback in its marketing strategy
  • CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH marketing strategy is based on market trends, and consumer needs and wants

8.4. Making effective use of emotional appeals

  • Consumers’ emotional needs strongly influence all marketing objectives and marketing goals set by CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH
  • In addition to fulfilling functional needs, CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH also tries to fulfil the emotional and psychological needs of the consumer
  • CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH tries to build a strong emotional bond with the consumer, which also results in high consumer loyalty

9. Distribution Strategy of CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH

CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH marketing strategy highlights the use of the following distribution strategy to maximize reach and accessibility for consumers.

9.1. Intensive distribution strategy

  • CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH makes use of intensive distribution strategy because it is mass marketing
  • CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH’s marketing strategy is based on undifferentiated segments, and thus an intensive distribution strategy allows high penetration and reaches in the overall market
  • With the use of the intensive distribution, CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH tries to maximise its coverage of the markets where it's present
  • For achieving the intensive strategy, the company uses hardcore 360-degree integrated marketing strategy and campaign to reach all consumers, across all segments in the market.

9.2. Direct distribution strategy

  • CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH uses direct distribution country of origin as well as in locations where it has subsidiary operations
  • The CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH also makes use of modern retailing channels
  • Also, CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH makes use of e-commerce and makes a sale through online retailers, as well as through the company website
  • Direct distributions have allowed CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH to increase market penetration and accessibility for consumers

9.3. Indirect distribution strategy

  • This strategy is largely used for offshore operations where the CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH does not have a subsidiary
  • In these offshore locations, CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH largely works through the export model
  • This makes use of several intermediaries in between, before the product by CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH reaches the target consumers
  • Intermediaries for CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH include not only the end retail outlets, but also sales agents, retail agents, and distribution agents in offshore locations

9.4. Selective distribution strategy

  • For some products of its portfolio which are premium in nature, CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH makes use of selective distribution channel
  • CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH has maintained a few outlets in the country of origin, and in selected offshore markets for these products
  • These placements and locations are chosen based on the niche market that CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH has for its premium products
  • These locations, placements, and marketing strategy helps make the company’s product selectively, but readily accessible for its niche target audience

10. Competition Analysis in the marketing strategy of CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH

The industry in which CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH operates is very responsive to market and consumer trends. CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH, therefore, needs to be vigilant in its market strategy towards competition – to make sure that it maintains its competitive advantage.

10.1. Strategic Group Analysis

  • CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH competes with direct and close competition based on quality and price
  • Consumers choose between different companies from the industry based on their functional offering
  • Consumers have progressively evolved to strengthen loyalty and form an emotional bond with products that they consume
  • CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH also competes, thereby, with close competition for building stronger brand image, increasing consume loyalty, and for forming strong emotional ties with the consumer

10.2. Industry rivalry

  • CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH experiences high industry rivalry
  • The barriers to entry for the industry are low, and new entrants gain easy access in the industry
  • The number of local as well as global players is increasing

11. Marketing mix of CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH

The marketing mix for CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH as per the marketing strategy is the following:

11.1. Product

  • CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH has a broad product portfolio
  • CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH provides mass marketed products for all segments across the market undifferentiated
  • CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH also provides some selected, premium products to niche customer groups
  • All products in the portfolio consistently maintain high quality
  • All products are tailored to meet consumer specifications, demands and needs across different regional markets
  • The CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH maintains a high focus on innovation in products and introduces new products frequently to keep the consumers engaged

11.2. Place

  • CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH wants to have a close, emotional and personal relationship with its consumers
  • The company maintains high control in its distribution strategies – especially through direct distribution strategy
  • The company has a presence in leading supermarkets
  • The CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH also has company-operated stores in malls, and otherwise to make products accessible to consumers easily
  • CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH also makes use of e-commerce to increase penetration and sales

11.3. Price

  • The CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH prices its products so that its target consumers can afford it easily
  • CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH uses relative pricing strategy for its products
  • The price of CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH’s products include not only the high quality raw materials and value additions but also the enhanced customer experience they deliver
  • The company’s pricing strategy allows it to enjoy stable revenue and profit growth

11.4. Promotion

  • The CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH has a high budget allocated towards marketing activities
  • The CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH invests substantially in digital marketing activities to reap high and effective results
  • Use of digital marketing has also allowed CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH marketing strategy to cap costs and expenses
  • CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH also takes part in direct consumer engagement through on-ground activities where the company initiates trials
  • CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH also invests in traditional media channels to reach maximum consumers in the market

11.5. People

  • CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH has a large workforce across different companies
  • This workforce is continually trained to become experts in their respective fields of operations
  • CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH hires without discrimination
  • CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH ensures that its employees remain motivated through building an inspirational and creative organizational culture
  • CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH focuses on also building and maintaining organizational commitment and loyalty in its employees

11.6. Process

  • All activities at CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH - from raw material procurement to the final sale to the end consumer - undergo systematic processes
  • The processes at CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH are well defined, and well communicated to all employees
  • All employees are trained to follow the processes internally to ensure consistently high quality as well as timely production and deliveries
  • The systematic processes also ensure a smooth running of operations at the CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH

11.7. Physical evidence

  • The physical evidence for CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH includes the company logo, company store designs, and the product packaging
  • Satisfied and excited customers in the retail spaces of CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH, as well as during product consumption create a bubbling and an inviting atmosphere
  • The e-commerce website for retail by CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH is also designed with a friendly customer interface to allow maximum interaction with the brand
  • The store designs created by CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH for its retail space allow consumers maximum interaction with the products directly.

12. Promotional tactics for the marketing strategy of CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH

12.1. Digital marketing

  • The company uses social media for reaching consumers effectively
  • The CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH interacts with the consumers directly, and engages with them, answers their queries and takes their feedback
  • The company also shares information and build relationships with consumers through digital marketing
  • CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH also makes use of blogging, emails, and content creations as a means of digital marketing

12.2. Conventional marketing

  • The company uses a 360-degree approach in its marketing strategy
  • This means that the company makes use of traditional marketing channels as well – such as TV, magazine adverts, and out of house placements

12.3. Influencers

  • For direct, on-ground engagement, the company uses influencers
  • Influencers interact with consumers directly, or through their channels of communication as a means of content creation and endorsing the CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH brand

13. Monitoring and evaluation of the marketing strategy of CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH

13.1. Changes in sales

  • CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH regularly tracks its sales to identify the effectiveness of its marketing strategy
  • Increase in sales reflect the success of marketing strategy of CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH
  • Sometimes, CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH experiences increase ins ae after some time of the launch of the marketing promotions

13.2. Surveys and focus groups

  • CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH frequently conducts focus groups and surveys to identify its brand worth
  • These methods also help the company identify brand value, brand recall, and brand recognition
  • Focus groups allow CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH to gather feedback on its marketing strategy and helps it understand consumers better

13.3. ROI

  • Effectiveness of marketing strategy of CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH can also be seen through the revenue and profit growth
  • Return on investment allows CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH to effective gauge the effect and influence of the marketing strategy, and measure its success

13.4. Attainment of marketing objectives

  • All marketing objectives set by CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH are SMART
  • The quantitative set against each of the marketing objective can facilitate attainment evaluation for the overall marketing strategy
  • Successful and timely attainment of these marketing objectives highlight the success of the marketing strategy of CAMPBELL SOUP GAINING CUSTOMER INSIGHTS THROUGH MARKETING RESEARCH

References

Baker, M. & Hart, S., 2008. The marketing book. s.l. Routledge.

Brady, D., 2010. Essentials of International Marketing. London: M.E.Sharpe.

Constantinides, E., 2014. Foundations of social media marketing. Procedia - Social and Behavioral Sciences, Volume 148, pp. 40-57.

Dahlén, M., Lange, F. & Smith, T., 2010. Marketing communications: A brand narrative approach. Chichester: John Wiley & Sons.

Fill, C., 2009. Marketing communications: interactivity, communities and content. Harlow: Pearson Education.

Gilligan, C. & Hird, M., 2012. International Marketing: Strategy and Management. London: Routledge.

Kotler, P., 1977. From sales obsession to marketing effectiveness. Harvard Business Review, Nov-Dec.pp. 67-75.

Kotler, P., 211. Reinventing marketing to manage the environmental imperative. Journal of Marketing, 75(4), pp. 132-135.

Kotler, P., Armstrong, G., Adam, S. & Denize, S., 2014. Principles of Marketing. Melbourne: Pearson, Australia.

Kotler, P. & Keller, K., 2009. Marketing Management. New Jersey: Prentice Hall.

Kuksov, D., Shachar, R. & Wang, K., 2013. Advertising and Consumers' Communications. Marketing Science, 32(2), p. 294–309.

Lamb, C., Hair, J. & McDaniel, C., 2011. Essentials of marketing. S .l.: Cengage Learning.

Rao, K., 2011. Services Marketing. New Delhi: Pearson Education, India.

Schivinski, B. & Dabrowski, D., 2014. The Effect of Social Media Communication on Consumer Perceptions of Brands. Journal of Marketing Communications, Volume 12, pp. 1-26.

Schivinski , B. & Dabrowski , D., 214. The Effect of Social Media Communication on Consumer Perceptions of Brands. Journal of Marketing Communications, Volume 12, pp. 1-26.

Tsiakis, T., 2015. Trends and Innovations in Marketing Information Systems. Hershey, PA: IGI Global.

University of Minnesota, 2017. Pricing Strategies. [Online]

Available at: https://open.lib.umn.edu/principlesmarketing/chapter/15-3-pricing-strategies/ [Accessed 24 April, 2017].

Zahay, D. & Griffin, A., 2010. Marketing strategy selection, marketing metrics, and firm performance. Journal of Business & Industrial Marketing, 25(2), pp. 84-93.

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