Marketing Mix Of Hindustan Lever B The Reality Check

Posted by Zander Henry on Aug-22-2018

1. marketing mix

1.1. Understanding the marketing mix

  • The marketing mix is an important set of marketing tools and characteristics that a firm uses to increase penetration in the target market groups
  • Using the marketing mix strategically includes focusing on seven important aspects of marketing and branding for an organization, namely: product, place, price, promotion, people, process, and physical evidence

1.2. Importance of marketing mix

  • The marketing mix helps a company choose and decide on a suitable marketing strategy
  • The marketing mix also helps a company in resource and budget allocation to different aspects of the marketing strategy and product development
  • The marketing mix also allows a company to choose the right and effective marketing tactics for its promotional needs

2. Marketing mix for Hindustan Lever B The Reality Check

Hindustan Lever B The Reality Check makes use of the marketing mix strategically to achieve not only the marketing objectives but also the broader organizational objectives.

Marketing Mix Hindustan Lever B The Reality Check is presented below:

2.1. Product

Product is one of the most important components of the Hindustan Lever B The Reality Check Marketing mix. The distinctive characteristics of the product by Hindustan Lever B The Reality Check are:

2.1.1. Quality

  • Hindustan Lever B The Reality Check maintains the high quality of products
  • High product quality is maintained by adding value during different stages of the value chain
  • Hindustan Lever B The Reality Check procures raw materials from reliable and trusted suppliers only
  • These raw materials are processed under carefully maintained environments to maintain high and consistent quality of the products
  • High quality promise and delivery also provides Hindustan Lever B The Reality Check with a distinctive competitive advantage

2.1.2. Ease of use

  • The products manufactured and sold by Hindustan Lever B The Reality Check are relatively easy to use
  • All products come with a user manual, which is easy to understand and which provides simple instructions for product use
  • The consumers can also call the 24/7 helpline to understand details about product usage
  • Also, retail representatives provide detailed instructions and explanations regarding the use of the product at the time of the sale

2.1.3. Portfolio broadness

  • Hindustan Lever B The Reality Check has a broad portfolio of products
  • The broad portfolio helps Hindustan Lever B The Reality Check in reaching different target groups in the market
  • Also, the broad portfolio allows financial strength to Hindustan Lever B The Reality Check
  • The broader product portfolio also adds more value for Hindustan Lever B The Reality Check

2.1.4. Benefits of product consumption

  • Hindustan Lever B The Reality Check offers functional benefits to consumers of the product use
  • These functional benefits are promised and delivered – however, they are also delivered by other similar products
  • The distinguishing aspect of Hindustan Lever B The Reality Check is its delivery of emotional benefits to the consumer
  • Products manufactured and sold by Hindustan Lever B The Reality Check promise consumers an ego boost, confidence, and security
  • Hindustan Lever B The Reality Check also promises fulfilment of psychological needs on product consumption
  • These psychological needs include, for example, the need for empathy, the need for belonging, and the need of feeling loved.

2.1.5. Different SKUs

  • The products by Hindustan Lever B The Reality Check are available in different sizes
  • Hindustan Lever B The Reality Check has made use of different SKUs to increase market penetration
  • Different SKUs can be brought and used as per the consumption needs of the consumers, and the target markets
  • Through the production of different SKUs, Hindustan Lever B The Reality Check has also increased the trial rate
  • Different SKUs have also helped Hindustan Lever B The Reality Check improve its product accessibility

2.2. Price

Hindustan Lever B The Reality Check marketing mix focuses on a hybrid strategy for pricing to obtain maximum value for its products. The marketing mix Hindustan Lever B The Reality Check uses a combination of a number of techniques for pricing its products, which are detailed below:

2.2.1. Premium pricing

  • By using premium pricing for some of its product ranges, Hindustan Lever B The Reality Check encourages favorable brand and product perceptions in target consumer groups
  • Premium pricing for products also encourages a favorable quality perception of Hindustan Lever B The Reality Check products amongst consumers
  • With premium prices, Hindustan Lever B The Reality Check has successfully also made some of its product ranges exclusive by restricting sales and production. This, in turn, leads to a perception g luxury in consumption products
  • Premium prices add a touch of privilege and high value in Hindustan Lever B The Reality Check products
  • Using elements of premium prices in other product ranges has also allowed Hindustan Lever B The Reality Check to maintain significantly high profits and a consistent business growth

2.2.2. Psychological pricing

  • Since Hindustan Lever B The Reality Check has a number of different product ranges and product groups, the use of psychological pricing has been beneficial
  • With the use of psychological pricing, Hindustan Lever B The Reality Check also successfully adds more value to its products from the point of view of customers
  • Hindustan Lever B The Reality Check also gains higher sales with psychological pricing
  • Consumer purchase a higher amount of Hindustan Lever B The Reality Check products because of its use of psychological pricing
  • Hindustan Lever B The Reality Check is able to increase its target audience and broaden its target purchaser groups

2.2.3. Geographical pricing

  • Hindustan Lever B The Reality Check is able to penetrate different regional markets optimally with the use of geographical pricing
  • For offshore locations, geographical pricing also allows Hindustan Lever B The Reality Check to cover shipping and customs expenses
  • Geographical pricing also allows Hindustan Lever B The Reality Check to maintain consistent revenue growth by altering pricing in different markets based on local currency value

2.2.4. Bundle pricing

  • For some product ranges, Hindustan Lever B The Reality Check is also known to use bundle pricing strategy popularly
  • Hindustan Lever B The Reality Check also uses bundle pricing during sales
  • Bundle pricing increases the trial rate for consumers
  • Hindustan Lever B The Reality Check experiences higher return on the cost of gaining a new customer
  • With bundle pricing, Hindustan Lever B The Reality Check is also able to control costs and prices by lowering marketing and distribution expenses
  • The use of bundle pricing also adds value to the umbrella brand name of Hindustan Lever B The Reality Check.

2.3. Placement

Hindustan Lever B The Reality Check places high importance on the placement of its products because it directly relates to accessibility for consumers.

2.3.1. Company-operated stored

  • The company maintains stores operated by the management of Hindustan Lever B The Reality Check in all markets
  • Company-operated stores give Hindustan Lever B The Reality Check higher control over operations as well as store layout and design
  • Hindustan Lever B The Reality Check also interacts directly with the consumers and gathers important details regarding consumer behavior and consumer feedback through company-operated stores
  • The company operated stores also give leverage to Hindustan Lever B The Reality Check in terms of decisions regarding the stocking of different product items

2.3.2. Licensed stores

  • Hindustan Lever B The Reality Check licensed stores also allow consumers to enjoy the various product offerings by the company
  • Licensed stores also decrease the risk of financial and physical investment for Hindustan Lever B The Reality Check in unstable markets
  • Licensed stores have also given Hindustan Lever B The Reality Check high business growth, and a boost for rapid market expansion and penetration
  • Through licensed stores, Hindustan Lever B The Reality Check has also learned about local consumers and cultures
  • Licensed stores and shops encourage sales of products by Hindustan Lever B The Reality Check by aligning it with local cultural values
  • Licensed stores also help Hindustan Lever B The Reality Check in localizing its product offerings to enhance brand equity and band image

2.3.3. E-commerce

  • Hindustan Lever B The Reality Check has developed a successfully operational website for online order placement and order tracking
  • Hindustan Lever B The Reality Check also encourages sales through social media portals, where the company takes orders through direct messages, as well as through a mini-shop model
  • The company also stocks products with online retailers such as Amazon and eBay, as well as smaller local online retailers as well
  • Online retailing, and using the internet to make sales has boosted the sales for Hindustan Lever B The Reality Check and has also increased the accessibility of its products for consumers.

2.3.4. Supermarkets and hypermarkets

  • Hindustan Lever B The Reality Check also places its products in supermarkets and hypermarkets across the country
  • A large number of Hindustan Lever B The Reality Check target groups shop from supermarkets and hypermarkets
  • Placement in supermarkets and hypermarkets also improve cost efficiency for Hindustan Lever B The Reality Check

2.3.5. Partner agents

  • In offshore locations, Hindustan Lever B The Reality Check also makes use of partner agents for its products’ placement
  • These partner agents are assessed and evaluated on strategic compatibility and reliance
  • Hindustan Lever B The Reality Check contracts with partner agents in other countries and markets for its product placement to ensure quality control and terms of negotiation

2.4. Promotion

The marketing strategy for Hindustan Lever B The Reality Check also places high importance on the promotional tactics and strategies used. The promotional strategies allow the Hindustan Lever B The Reality Check to interact with the consumers and influence them directly. Hindustan Lever B The Reality Check uses a 360-degree approach in its promotional activities, and makes use of the following means of promotion:

2.4.1. Digital marketing

  • Hindustan Lever B The Reality Check has corporate profiles on all social media websites and portals
  • Hindustan Lever B The Reality Check uses its social media presence to directly, engage with consumers
  • This direct engagement and interaction allows Hindustan Lever B The Reality Check to understand the customers, their needs and demands
  • Hindustan Lever B The Reality Check uses this feedback and incorporates it in its broader marketing and organizational strategy
  • Hindustan Lever B The Reality Check also maintains a corporate website – which highlights company information, product information as well as information regarding any ongoing campaigns and sales

2.4.2. Reward Programs

  • Hindustan Lever B The Reality Check has a loyalty card program for its customers
  • The loyalty card allows customers to redeem points in exchange for products or other exciting gifts, as directed by the company
  • Each purchase is entered into the loyalty card by Hindustan Lever B The Reality Check and is valued for points against the products’ monetary value
  • The loyalty card can be purchased or is given complementary by Hindustan Lever B The Reality Check on high valued purchases
  • Frequent usage and purchase of products by Hindustan Lever B The Reality Check also has rewards against the loyalty card

2.4.3. Community Influencers

  • Hindustan Lever B The Reality Check makes use of community influencers as its on-ground promotional efforts
  • Hindustan Lever B The Reality Check identifies strong and confident individuals to be brand ambassadors in their communities
  • Hindustan Lever B The Reality Check provides these brand ambassadors and community influencers with its product range and invites them to use it themselves to see benefits

2.4.4. Conventional marketing

  • The company places advertisements in consumer-related magazines. This largely includes home decor, and home management magazines
  • Magazine ads are not very frequent, but appear twice every quarter of the fiscal year
  • In high-density locations, Hindustan Lever B The Reality Check also makes use of out of house hoardings
  • Hoardings increase visibility for Hindustan Lever B The Reality Check and also work towards building stronger brand recall
  • Hindustan Lever B The Reality Check also produces TV advertisements
  • All TV advertisements have an emotional appeal to them
  • TV advertisements by Hindustan Lever B The Reality Check have progressed to include a slice of life elements and characteristics
  • TV advertisements by Hindustan Lever B The Reality Check also highlight the functional benefits of the product

2.5. People

The marketing mix of Hindustan Lever B The Reality Check also places an essential focus on people development and people building. This is because Hindustan Lever B The Reality Check realizes the importance of employees in building strong customer relationships. Hindustan Lever B The Reality Check develops its employee and people by focusing on the following aspects:

2.5.1. Training

  • Hindustan Lever B The Reality Check makes sure that all employees undergo regular training sessions for skill development and enhancement
  • Trainings at Hindustan Lever B The Reality Check are not the only field related, but also focus on essential management and organizational skills
  • Training sessions and activities at Hindustan Lever B The Reality Check also identify with the employee's own needs of progression, development and growth
  • All training sessions and activities designed and carried out by Hindustan Lever B The Reality Check take into consideration business goals and objectives, as well as employee's personal goals and aspirations
  • Hindustan Lever B The Reality Check, therefore, tries to develop the employee as an organizational member, as well as an individual
  • All training is engaging, and hands-on so that employees do not only learn but also experience

2.5.2. Organizational ownership

  • Hindustan Lever B The Reality Check works on strengthening the organizational commitment in its employees
  • Hindustan Lever B The Reality Check builds employee loyalty so that people can reflect their optimal best at work
  • Hindustan Lever B The Reality Check also understands that satisfied employees will lead to happy and satisfied customers
  • Hindustan Lever B The Reality Check regularly shares different reward programs for employees, including stock sharing, so that their organizational commitment and ownership is enhanced
  • Hindustan Lever B The Reality Check also includes employees in decision making at different managerial levels, and regularly takes their feedback for different projects and products – which also work towards building organizational ownership

2.5.3. Motivation building

  • Hindustan Lever B The Reality Check employees are the face of the organization
  • Hindustan Lever B The Reality Check are motivated through the exciting and creative organizational culture
  • Employees are also motivated through different reward programs and bonuses that Hindustan Lever B The Reality Check distributes
  • Another source of motivation is appreciation programs where management appreciates and acknowledges the work and performance of different employees

2.5.4. Succession planning

  • Hindustan Lever B The Reality Check remains one of the leading players in the industry also because of its focus on succession planning
  • Hindustan Lever B The Reality Check conducts succession planning for all managerial levels
  • Succession planning is done through internal promotions as well as external recruitments to meet the needs and demands of the vacant job position at Hindustan Lever B The Reality Check
  • Strategic succession planning has allowed Hindustan Lever B The Reality Check to be prepared for different challenges, and also be resourceful enough to deflect them

2.6. Process

Hindustan Lever B The Reality Check has organized and systematic processes in place to make sure that the business experiences consistent growth.

2.6.1. Operations

  • All operations at Hindustan Lever B The Reality Check are clearly defined and communicated to the employees
  • Hindustan Lever B The Reality Check makes sure that employees are well trained, and knowledgeable of all processes relates to operations
  • All stages of operational processes focus on maintaining a high quality level and standard of the products
  • Systematic process re in place for all operation – from procurement to the final sale of the products
  • All operational processes are maintained, checked, and uploaded through the internal portal of the organization for supervisory purposes
  • The use of online portals for operational processes also builds a strong backup for managerial purposes at Hindustan Lever B The Reality Check

2.6.2. People Management

  • Hindustan Lever B The Reality Check has also defined clear processes for people management through streamlining its human resource management department
  • Hindustan Lever B The Reality Check has defined guidelines regarding recruitment, training, compensation management, and performance appraisal of employees
  • All people related processes are not only communicated to the management and supervisors, but also to employees to create a sense of transparency, and an environment of trust
  • Progressive people management systems and processes have allowed Hindustan Lever B The Reality Check to keep its workforce motivated and happy – which reflects in satisfied customers

2.6.3. Quality maintenance

  • Hindustan Lever B The Reality Check also has defined policies and processes for managing and maintaining quality
  • All products undergo triple quality checks to ensure that customers receive the best product
  • In addition to quality checks at the production and distribution level, the management has also placed separate quality maintenance and quality check department
  • The quality maintenance department has experts who make sure that not only the final product but also the processes involved in producing the product were infused with quality

2.6.4. Store management

  • Hindustan Lever B The Reality Check manages store management through stringent and closely monitored policies and processes
  • These processes relate to not only the floor and space design but also to the performance of the employees at the store
  • The processes for store management also regularly monitor footfall and work on strategies to increase footfall through different tactics, and changes in the store design and store management
  • The company also has a systematic process for customers who interact with the products and feel them before making the purchase
  • The final sale at the store is also clearly defined – for the employees and the customers both
  • Processes and policies are important for Hindustan Lever B The Reality Check for maintaining quality of the products, and for ensuring that the company does not experience any unnecessary expenses and costs

2.7. Physical evidence

The physical evidence is also important in the marketing strategy for Hindustan Lever B The Reality Check as it works towards influencing the consumers in favor of the brand and its offerings. The physical evidence for Hindustan Lever B The Reality Check include:

2.7.1. Store atmosphere

  • The store design and management for Hindustan Lever B The Reality Check is exciting and creative
  • The store atmosphere makes the customers feel relaxed and comfortable –so that they can interact with, and enjoy product offerings by Hindustan Lever B The Reality Check at ease
  • The store design is also important for Hindustan Lever B The Reality Check because it controls the level and nature of experience and interaction that the customers have with the product and the brand
  • With company-operated stores, it is easier for Hindustan Lever B The Reality Check to control and manage the store atmosphere to be able to positively influence customers and to be able to appeal to them emotionally

2.7.2. Packaging

  • Hindustan Lever B The Reality Check has unique packaging, which is different from other players in the industry
  • Hindustan Lever B The Reality Check also has a vibrant touché to its packaging, which is regularly changed in terms of colors and patterns
  • The logo for the company is simple, and recognizable by the consumers easily
  • The brand logo has also become a symbol of confidence, ambition, and aspiration for consumers who use products by Hindustan Lever B The Reality Check
  • The packaging of the products is sophisticatedly done and matches the brand image developed and maintained by Hindustan Lever B The Reality Check

2.7.3. Website design

  • The website design is simple and easy to use
  • Hindustan Lever B The Reality Check has a customer friendly user interface which allows easy navigation and understanding of its various product offerings
  • The corporate website of Hindustan Lever B The Reality Check also has the brand logo, and is packaged similarly to the products offered by the company
  • The design patterns, and color change on the website with changes to the product packaging to match various campaign needs and sale offerings

3. References

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