Marketing strategy of Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany

Posted by Zander Henry on Aug-22-2018

1. The vision of Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany

The vision of Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany is to be the leading quality service and product provider for customers. Being the best and the leading player means that Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany marketing strategy and operations focus on:

• Providing high quality of products and services
• Providing value to customers
• Concentrate on building customer experience

2. The mission of Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany

Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany marketing strategy is grounded in its mission. The mission for Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany is to be the favorite brand of the customers. This mission is essential for the marketing strategy of Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany as it focuses on all operations and marketing activities in the direction of:

• Consumer centrism
• Using research to understand and influence consumers

3. Brand Equity of Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany

Understanding and knowing the brand equity is vital for directing and giving meaning to the marketing strategy of Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany. The knowledge of brand equity will help in shaping Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany marketing strategy effectively – thereby facilitating the growth of business for Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany.

3.1. Brand awareness

• Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany has high brand awareness because of international operations
• The company focuses on higher budget allocation in the country of origin
• Each market for Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany has modified marketing and strategic directives and plans

3.2. Brand association

• Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany is directly associated with the brand name and product category
• Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany has a broad product portfolio
• Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany is associated with promising and delivering quality and innovative products
• Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany is also associated with excellent customer service

3.3. Brand loyalty

• Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany has been successful at gaining high consumer loyalty because of unique and influential marketing strategy
• Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany has a global customer base
• Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany keeps adding value addition to the products and product portfolio to keep consumers engaged

3.4. Brand asset

• Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany has a substantial brand value
• Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany also enjoys the high financial worth
• Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany focuses on building a reliable and robust employee base

3.5. Brand element

• Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany uses the brand element as a means of competitive advantage
• Uses adaptability in product, services, and marketing to meet different cultural demands

4. Situational Analysis of Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany

The situational analysis will help in developing the marketing strategy of Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany by conducting a thorough market analysis. This market analysis will aid in understanding the compatibility between external opportunities and other factors, and internal strengths – to be used to maximize the marketing influence of Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany.

4.1. SWOT

4.1.1. Strengths

Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany marketing strategy can benefit from the following internal advantages:

• Strong brand image
• Global distribution network
• Investment in market research
• Innovation

4.1.2. Weakness

Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany faces challenges in marketing strategy because of the following weakness:

• Slow organizational processes
• High product prices

4.1.3. Opportunity

Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany has the following possibilities of business growth:

• Green lifestyles
• Regional expansion
• Diversification

4.1.4. Threats

Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany faces business threats because of the following factors:

• Increased competition
• Increased imitation

4.2. PESTEL

4.2.1. Political

• Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany operates I markets with political stability
• Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany has funding support from the government for small businesses

4.2.2. Economic

• Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany enjoys high sales because of higher GDP
• Lower interest rates make business expansion and loaning easier for Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany
• Low inflation strengthens the financial position of Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany

4.2.3. Social

• Higher education and awareness increases sales of Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany predict
• Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany focuses on understanding consumers and fulfilling their demands through its offerings

4.2.4. Environmental

• Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany has an active CSR program
• Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany ensures environmental safety in all its operations

4.2.5. Legal

• Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany is aware of local and global laws of business and human resource management
• Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany abides by all statutes – especially labour law, discrimination law, and employee safety laws

4.3. Porter’s Five Forces

4.3.1. Threat of substitutes

• High risk of replacements
• Substitutes offer similar products at low prices

4.3.2. The threat of new entrants

• New entrants need high financial investment
• New entrants need updated technology for keeping par with industry progress

4.3.3. Bargaining power of buyers

• Sales made to end consumer directly
• Stocking of products at retailers, as well as own-controlled retail outlets

4.3.4. Bargaining power of suppliers

• Multiple suppliers of raw materials
• Suppliers are chosen after careful inspection, and through contracts

4.3.5. Industry rivalry

• High industry rivalry
• Players offer similar products
• Players compete through marketing to influence consumers

5. Marketing Objectives for Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany: The Marketing Strategy of Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany

Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany marketing strategy has the following objectives for the current financial year:

5.1. Increased market penetration

• Increase top of mind recall for Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany brand and products by 30%
• Increase sales for Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany by 40% by the third quarter of the financial year
• Achieve a trial rate for new products of 10% during the first quarter of the launch
• Increase consumption rate of existing products by 45% during the current financial year

5.2. Enhanced brand recognition

• Increase top of mind recall by 65% during the current fiscal year
• Increase brand recognition by 80% during the first two quarters of the current financial year

5.3. Increased use of digital marketing

• Acquire 25,000 new online customers during the financial year
• Increase website traffic through using blogging and email tactics effectively by 505 during the first two quarters of the year
• Acquire 65,000 likes on the official Facebook page of Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany during the first quarter of the financial year

5.4. Retail Growth

• Contract with five more leading supermarkets in the first quarter of the year to stock product at eye level shelving
• Contract with two leading online retail sites – eBay and Amazon – to stock our products, and increase accessibility for consumers globally by the second quarter of the financial year

6. Segmentation of Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany

Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany marketing strategy uses different means of segmentation to reach an increase in market penetration.

6.1. Demographic segmentation

6.1.1. Age

Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany has consumers of age groups

• 20-45 years
• 45-60 years

6.1.2. Gender

• Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany has a broad product portfolio for both males and females

6.1.3. Life-cycle stage

Consumers for Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany, according to the marketing strategy, are in the following various life cycle stages:

• Single students
• Single graduates
• Single people living at home/not living at home
• Young couples without children
• Married couples with one to four children – all at home
• Married couples with one or two children in college
• Old married couples with an empty nest

6.1.4. Occupation

The marketing strategy devises the following occupations for Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany consumers:

• Professionals
• Students
• House makers

6.2. Psychographic segmentation

6.2.1. Social class

• Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany focuses on segments of middle-upper and upper social classes

6.2.2. Lifestyle

Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany consumer segments have the following lifestyle characteristics:

• They aspire towards a better and higher living standard
• They want to be successful – professionally and socially
• They are not hesitant to try new things, products and services in life
• They are confident in their behaviour and attitude
• They are mainstreamers in their fields

6.3. Geographic segmentation

6.3.1. Region

• Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany has operations spread across the western developed countries such as America, the united kingdom, and the Netherlands
• It also has operations in emerging markets such as Brazil, India, and China

6.3.2. Density

• The focus of Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany remains on the urban part of the population

6.4. Behavioural segmentation

6.4.1. Personality

The marketing strategy defines personality characteristics for the consumers of the brand of Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany, such as:

• Determined
• Confident
• Ambitious
• Hardworking

6.4.2. Usage frequency

• The consumer segments for Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany are regular and frequent users of the product

6.4.3. Benefits sought

• Consumers seek functional benefits
• The focus, however, is more on the emotional benefits reaped from the consumption of the brand

6.4.4. Degree of loyalty

• Consumers are very loyal
• Have an emotional attachment with the brand

7. Targeting of Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany Positioning of Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany

The marketing strategy of Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany targets consumer groups based on segmentation as follows:

7.1. Target market

• The target market for Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany is from middle to upper class
• The target market is ambitious and desires to purchase high-end consumer products
• This target market also seeks affordability
• To meet target market expectations, the Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany focuses on quality control

7.2. Mass marketing

• The marketing strategy of Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany focuses on mass marketing
• This also requires unique marketing designs and product promotion programs
• Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany makes use of one strategy to influence all segments

7.3. Undifferentiated marketing strategy

• Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany does not differentiate between market segments
• It uses a single marketing strategy to target all segments and consumer groups
• Based on this, Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany also created the marketing mix under the marketing strategy as a singular one for the whole market – regardless of the segmentation divides.

7.4. Focus on quality

• Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany has created, developed, and maintained a brand that satisfies all consumers under the undifferentiated marketing strategy and mass marketing
• No compromise on quality has been made in the broad product portfolio
• To ensure the influence of a single marketing strategy, the Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany has also adopted a consumer-centric approach in its overall marketing strategy and operations as well
• This was used for targeting strategy as well as for maintaining growth

8. Company Competitive Advantage in the marketing strategy of Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany

The marketing strategy of Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany stands out from the clutter and competition. Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany has also achieved a sustainable competitive advantage in its marketing strategy. This is because of the following factors that Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany has utilized:

8.1. Cost-effectiveness

• Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany focuses on reaching consumers effectively rather than grandeur
• Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany focuses on developing an integrated marketing approach
• The use of digital marketing efficiently and expertly has helped the company reach a wider audience at a lower cost
• Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany has in-house copywriters for marketing campaigns which also helps in controlling costs
• Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany also focuses efforts on ground activities – which are less expensive than commercial marketing tactics

8.2. Innovation

• Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany has stayed updated with latest developments in marketing research and marketing knowledge
• Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany makes use of new and innovative tactics to reach its target consumers
• Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany also employs top of the field marketers to facilitate its marketing strategy and promotional campaigns
• Each marketing campaign launched by Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany is effective catchier and more influential than the previous one

8.3. Strong market research and consumer understanding grounded

• Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany marketing strategy is strongly grounded in consumer and market research
• Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany makes informed marketing campaigns and goals based on consumers’ behavioural feedback
• Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany also incorporates consumer feedback in its marketing strategy
• Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany marketing strategy is based on market trends, and consumer needs and wants

8.4. Making effective use of emotional appeals

• Consumers’ emotional needs strongly influence all marketing objectives and marketing goals set by Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany
• In addition to fulfilling functional needs, Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany also tries to fulfil the emotional and psychological needs of the consumer
• Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany tries to build a strong emotional bond with the consumer, which also results in high consumer loyalty

9. Distribution Strategy of Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany

Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany marketing strategy highlights the use of the following distribution strategy to maximize reach and accessibility for consumers.

9.1. Intensive distribution strategy

• Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany makes use of intensive distribution strategy because it is mass marketing
• Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany’s marketing strategy is based on undifferentiated segments, and thus an intensive distribution strategy allows high penetration and reaches in the overall market
• With the use of the intensive distribution, Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany tries to maximise its coverage of the markets where it's present
• For achieving the intensive strategy, the company uses hardcore 360-degree integrated marketing strategy and campaign to reach all consumers, across all segments in the market.

9.2. Direct distribution strategy

• Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany uses direct distribution country of origin as well as in locations where it has subsidiary operations
• The Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany also makes use of modern retailing channels
• Also, Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany makes use of e-commerce and makes a sale through online retailers, as well as through the company website
• Direct distributions have allowed Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany to increase market penetration and accessibility for consumers

9.3. Indirect distribution strategy

• This strategy is largely used for offshore operations where the Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany does not have a subsidiary
• In these offshore locations, Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany largely works through the export model
• This makes use of several intermediaries in between, before the product by Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany reaches the target consumers
• Intermediaries for Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany include not only the end retail outlets, but also sales agents, retail agents, and distribution agents in offshore locations

9.4. Selective distribution strategy

• For some products of its portfolio which are premium in nature, Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany makes use of selective distribution channel
• Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany has maintained a few outlets in the country of origin, and in selected offshore markets for these products
• These placements and locations are chosen based on the niche market that Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany has for its premium products
• These locations, placements, and marketing strategy helps make the company’s product selectively, but readily accessible for its niche target audience

10. Competition Analysis in the marketing strategy of Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany

The industry in which Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany operates is very responsive to market and consumer trends. Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany, therefore, needs to be vigilant in its market strategy towards competition – to make sure that it maintains its competitive advantage.

10.1. Strategic Group Analysis

• Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany competes with direct and close competition based on quality and price
• Consumers choose between different companies from the industry based on their functional offering
• Consumers have progressively evolved to strengthen loyalty and form an emotional bond with products that they consume
• Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany also competes, thereby, with close competition for building stronger brand image, increasing consume loyalty, and for forming strong emotional ties with the consumer

10.2. Industry rivalry

• Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany experiences high industry rivalry
• The barriers to entry for the industry are low, and new entrants gain easy access in the industry
• The number of local as well as global players is increasing

11. Marketing mix of Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany

The marketing mix for Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany as per the marketing strategy is the following:

11.1. Product

• Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany has a broad product portfolio
• Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany provides mass marketed products for all segments across the market undifferentiated
• Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany also provides some selected, premium products to niche customer groups
• All products in the portfolio consistently maintain high quality
• All products are tailored to meet consumer specifications, demands and needs across different regional markets
• The Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany maintains a high focus on innovation in products and introduces new products frequently to keep the consumers engaged

11.2. Place

• Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany wants to have a close, emotional and personal relationship with its consumers
• The company maintains high control in its distribution strategies – especially through direct distribution strategy
• The company has a presence in leading supermarkets
• The Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany also has company-operated stores in malls, and otherwise to make products accessible to consumers easily
• Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany also makes use of e-commerce to increase penetration and sales

11.3. Price

• The Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany prices its products so that its target consumers can afford it easily
• Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany uses relative pricing strategy for its products
• The price of Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany’s products include not only the high quality raw materials and value additions but also the enhanced customer experience they deliver
• The company’s pricing strategy allows it to enjoy stable revenue and profit growth

11.4. Promotion

• The Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany has a high budget allocated towards marketing activities
• The Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany invests substantially in digital marketing activities to reap high and effective results
• Use of digital marketing has also allowed Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany marketing strategy to cap costs and expenses
• Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany also takes part in direct consumer engagement through on-ground activities where the company initiates trials
• Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany also invests in traditional media channels to reach maximum consumers in the market

11.5. People

• Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany has a large workforce across different companies
• This workforce is continually trained to become experts in their respective fields of operations
• Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany hires without discrimination
• Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany ensures that its employees remain motivated through building an inspirational and creative organizational culture
• Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany focuses on also building and maintaining organizational commitment and loyalty in its employees

11.6. Process

• All activities at Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany - from raw material procurement to the final sale to the end consumer - undergo systematic processes
• The processes at Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany are well defined, and well communicated to all employees
• All employees are trained to follow the processes internally to ensure consistently high quality as well as timely production and deliveries
• The systematic processes also ensure a smooth running of operations at the Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany

11.7. Physical evidence

• The physical evidence for Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany includes the company logo, company store designs, and the product packaging
• Satisfied and excited customers in the retail spaces of Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany, as well as during product consumption create a bubbling and an inviting atmosphere
• The e-commerce website for retail by Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany is also designed with a friendly customer interface to allow maximum interaction with the brand
• The store designs created by Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany for its retail space allow consumers maximum interaction with the products directly.

12. Promotional tactics for the marketing strategy of Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany

12.1. Digital marketing

• The company uses social media for reaching consumers effectively
• The Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany interacts with the consumers directly, and engages with them, answers their queries and takes their feedback
• The company also shares information and build relationships with consumers through digital marketing
• Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany also makes use of blogging, emails, and content creations as a means of digital marketing

12.2. Conventional marketing

• The company uses a 360-degree approach in its marketing strategy
• This means that the company makes use of traditional marketing channels as well – such as TV, magazine adverts, and out of house placements

12.3. Influencers

• For direct, on-ground engagement, the company uses influencers
• Influencers interact with consumers directly, or through their channels of communication as a means of content creation and endorsing the Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany brand

13. Monitoring and evaluation of the marketing strategy of Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany

13.1. Changes in sales

• Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany regularly tracks its sales to identify the effectiveness of its marketing strategy
• Increase in sales reflect the success of marketing strategy of Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany
• Sometimes, Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany experiences increase ins ae after some time of the launch of the marketing promotions

13.2. Surveys and focus groups

• Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany frequently conducts focus groups and surveys to identify its brand worth
• These methods also help the company identify brand value, brand recall, and brand recognition
• Focus groups allow Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany to gather feedback on its marketing strategy and helps it understand consumers better

13.3. ROI

• Effectiveness of marketing strategy of Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany can also be seen through the revenue and profit growth
• Return on investment allows Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany to effective gauge the effect and influence of the marketing strategy, and measure its success

13.4. Attainment of marketing objectives

• All marketing objectives set by Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany are SMART
• The quantitative set against each of the marketing objective can facilitate attainment evaluation for the overall marketing strategy
• Successful and timely attainment of these marketing objectives highlight the success of the marketing strategy of Protecting the High Ground The Repositioning of Lindt Spr ngli s Premium Brand in Germany