Marketing Mix Of The U S Military Academy at West Point

Posted by Zander Henry on Aug-22-2018

1. marketing mix

1.1. Understanding the marketing mix

• The marketing mix is an important set of marketing tools and characteristics that a firm uses to increase penetration in the target market groups
• Using the marketing mix strategically includes focusing on seven important aspects of marketing and branding for an organization, namely: product, place, price, promotion, people, process, and physical evidence

1.2. Importance of marketing mix

• The marketing mix helps a company choose and decide on a suitable marketing strategy
• The marketing mix also helps a company in resource and budget allocation to different aspects of the marketing strategy and product development
• The marketing mix also allows a company to choose the right and effective marketing tactics for its promotional needs

2. Marketing mix for The U S Military Academy at West Point

The U S Military Academy at West Point makes use of the marketing mix strategically to achieve not only the marketing objectives but also the broader organizational objectives.

Marketing Mix The U S Military Academy at West Point is presented below:

2.1. Product

Product is one of the most important components of the The U S Military Academy at West Point Marketing mix. The distinctive characteristics of the product by The U S Military Academy at West Point are:

2.1.1. Quality

• The U S Military Academy at West Point maintains the high quality of products
• High product quality is maintained by adding value during different stages of the value chain
• The U S Military Academy at West Point procures raw materials from reliable and trusted suppliers only
• These raw materials are processed under carefully maintained environments to maintain high and consistent quality of the products
• High quality promise and delivery also provides The U S Military Academy at West Point with a distinctive competitive advantage

2.1.2. Ease of use

• The products manufactured and sold by The U S Military Academy at West Point are relatively easy to use
• All products come with a user manual, which is easy to understand and which provides simple instructions for product use
• The consumers can also call the 24/7 helpline to understand details about product usage
• Also, retail representatives provide detailed instructions and explanations regarding the use of the product at the time of the sale

2.1.3. Portfolio broadness

• The U S Military Academy at West Point has a broad portfolio of products
• The broad portfolio helps The U S Military Academy at West Point in reaching different target groups in the market
• Also, the broad portfolio allows financial strength to The U S Military Academy at West Point
• The broader product portfolio also adds more value for The U S Military Academy at West Point

2.1.4. Benefits of product consumption

• The U S Military Academy at West Point offers functional benefits to consumers of the product use
• These functional benefits are promised and delivered – however, they are also delivered by other similar products
• The distinguishing aspect of The U S Military Academy at West Point is its delivery of emotional benefits to the consumer
• Products manufactured and sold by The U S Military Academy at West Point promise consumers an ego boost, confidence, and security
• The U S Military Academy at West Point also promises fulfilment of psychological needs on product consumption
• These psychological needs include, for example, the need for empathy, the need for belonging, and the need of feeling loved.

2.1.5. Different SKUs

• The products by The U S Military Academy at West Point are available in different sizes
• The U S Military Academy at West Point has made use of different SKUs to increase market penetration
• Different SKUs can be brought and used as per the consumption needs of the consumers, and the target markets
• Through the production of different SKUs, The U S Military Academy at West Point has also increased the trial rate
• Different SKUs have also helped The U S Military Academy at West Point improve its product accessibility

2.2. Price

The U S Military Academy at West Point marketing mix focuses on a hybrid strategy for pricing to obtain maximum value for its products. The marketing mix The U S Military Academy at West Point uses a combination of a number of techniques for pricing its products, which are detailed below:

2.2.1. Premium pricing

• By using premium pricing for some of its product ranges, The U S Military Academy at West Point encourages favorable brand and product perceptions in target consumer groups
• Premium pricing for products also encourages a favorable quality perception of The U S Military Academy at West Point products amongst consumers
• With premium prices, The U S Military Academy at West Point has successfully also made some of its product ranges exclusive by restricting sales and production. This, in turn, leads to a perception g luxury in consumption products
• Premium prices add a touch of privilege and high value in The U S Military Academy at West Point products
• Using elements of premium prices in other product ranges has also allowed The U S Military Academy at West Point to maintain significantly high profits and a consistent business growth

2.2.2. Psychological pricing

• Since The U S Military Academy at West Point has a number of different product ranges and product groups, the use of psychological pricing has been beneficial
• With the use of psychological pricing, The U S Military Academy at West Point also successfully adds more value to its products from the point of view of customers
• The U S Military Academy at West Point also gains higher sales with psychological pricing
• Consumer purchase a higher amount of The U S Military Academy at West Point products because of its use of psychological pricing
• The U S Military Academy at West Point is able to increase its target audience and broaden its target purchaser groups

2.2.3. Geographical pricing

• The U S Military Academy at West Point is able to penetrate different regional markets optimally with the use of geographical pricing
• For offshore locations, geographical pricing also allows The U S Military Academy at West Point to cover shipping and customs expenses
• Geographical pricing also allows The U S Military Academy at West Point to maintain consistent revenue growth by altering pricing in different markets based on local currency value

2.2.4. Bundle pricing

• For some product ranges, The U S Military Academy at West Point is also known to use bundle pricing strategy popularly
• The U S Military Academy at West Point also uses bundle pricing during sales
• Bundle pricing increases the trial rate for consumers
• The U S Military Academy at West Point experiences higher return on the cost of gaining a new customer
• With bundle pricing, The U S Military Academy at West Point is also able to control costs and prices by lowering marketing and distribution expenses
• The use of bundle pricing also adds value to the umbrella brand name of The U S Military Academy at West Point.

2.3. Placement

The U S Military Academy at West Point places high importance on the placement of its products because it directly relates to accessibility for consumers.

2.3.1. Company-operated stored

• The company maintains stores operated by the management of The U S Military Academy at West Point in all markets
• Company-operated stores give The U S Military Academy at West Point higher control over operations as well as store layout and design
• The U S Military Academy at West Point also interacts directly with the consumers and gathers important details regarding consumer behavior and consumer feedback through company-operated stores
• The company operated stores also give leverage to The U S Military Academy at West Point in terms of decisions regarding the stocking of different product items

2.3.2. Licensed stores

• The U S Military Academy at West Point licensed stores also allow consumers to enjoy the various product offerings by the company
• Licensed stores also decrease the risk of financial and physical investment for The U S Military Academy at West Point in unstable markets
• Licensed stores have also given The U S Military Academy at West Point high business growth, and a boost for rapid market expansion and penetration
• Through licensed stores, The U S Military Academy at West Point has also learned about local consumers and cultures
• Licensed stores and shops encourage sales of products by The U S Military Academy at West Point by aligning it with local cultural values
• Licensed stores also help The U S Military Academy at West Point in localizing its product offerings to enhance brand equity and band image

2.3.3. E-commerce

• The U S Military Academy at West Point has developed a successfully operational website for online order placement and order tracking
• The U S Military Academy at West Point also encourages sales through social media portals, where the company takes orders through direct messages, as well as through a mini-shop model
• The company also stocks products with online retailers such as Amazon and eBay, as well as smaller local online retailers as well
• Online retailing, and using the internet to make sales has boosted the sales for The U S Military Academy at West Point and has also increased the accessibility of its products for consumers.

2.3.4. Supermarkets and hypermarkets

• The U S Military Academy at West Point also places its products in supermarkets and hypermarkets across the country
• A large number of The U S Military Academy at West Point target groups shop from supermarkets and hypermarkets
• Placement in supermarkets and hypermarkets also improve cost efficiency for The U S Military Academy at West Point

2.3.5. Partner agents

• In offshore locations, The U S Military Academy at West Point also makes use of partner agents for its products’ placement
• These partner agents are assessed and evaluated on strategic compatibility and reliance
• The U S Military Academy at West Point contracts with partner agents in other countries and markets for its product placement to ensure quality control and terms of negotiation

2.4. Promotion

The marketing strategy for The U S Military Academy at West Point also places high importance on the promotional tactics and strategies used. The promotional strategies allow the The U S Military Academy at West Point to interact with the consumers and influence them directly. The U S Military Academy at West Point uses a 360-degree approach in its promotional activities, and makes use of the following means of promotion:

2.4.1. Digital marketing

• The U S Military Academy at West Point has corporate profiles on all social media websites and portals
• The U S Military Academy at West Point uses its social media presence to directly, engage with consumers
• This direct engagement and interaction allows The U S Military Academy at West Point to understand the customers, their needs and demands
• The U S Military Academy at West Point uses this feedback and incorporates it in its broader marketing and organizational strategy
• The U S Military Academy at West Point also maintains a corporate website – which highlights company information, product information as well as information regarding any ongoing campaigns and sales

2.4.2. Reward Programs

• The U S Military Academy at West Point has a loyalty card program for its customers
• The loyalty card allows customers to redeem points in exchange for products or other exciting gifts, as directed by the company
• Each purchase is entered into the loyalty card by The U S Military Academy at West Point and is valued for points against the products’ monetary value
• The loyalty card can be purchased or is given complementary by The U S Military Academy at West Point on high valued purchases
• Frequent usage and purchase of products by The U S Military Academy at West Point also has rewards against the loyalty card

2.4.3. Community Influencers

• The U S Military Academy at West Point makes use of community influencers as its on-ground promotional efforts
• The U S Military Academy at West Point identifies strong and confident individuals to be brand ambassadors in their communities
• The U S Military Academy at West Point provides these brand ambassadors and community influencers with its product range and invites them to use it themselves to see benefits

2.4.4. Conventional marketing

• The company places advertisements in consumer-related magazines. This largely includes home decor, and home management magazines
• Magazine ads are not very frequent, but appear twice every quarter of the fiscal year
• In high-density locations, The U S Military Academy at West Point also makes use of out of house hoardings
• Hoardings increase visibility for The U S Military Academy at West Point and also work towards building stronger brand recall
• The U S Military Academy at West Point also produces TV advertisements
• All TV advertisements have an emotional appeal to them
• TV advertisements by The U S Military Academy at West Point have progressed to include a slice of life elements and characteristics
• TV advertisements by The U S Military Academy at West Point also highlight the functional benefits of the product

2.5. People

The marketing mix of The U S Military Academy at West Point also places an essential focus on people development and people building. This is because The U S Military Academy at West Point realizes the importance of employees in building strong customer relationships. The U S Military Academy at West Point develops its employee and people by focusing on the following aspects:

2.5.1. Training

• The U S Military Academy at West Point makes sure that all employees undergo regular training sessions for skill development and enhancement
• Trainings at The U S Military Academy at West Point are not the only field related, but also focus on essential management and organizational skills
• Training sessions and activities at The U S Military Academy at West Point also identify with the employee's own needs of progression, development and growth
• All training sessions and activities designed and carried out by The U S Military Academy at West Point take into consideration business goals and objectives, as well as employee's personal goals and aspirations
• The U S Military Academy at West Point, therefore, tries to develop the employee as an organizational member, as well as an individual
• All training is engaging, and hands-on so that employees do not only learn but also experience

2.5.2. Organizational ownership

• The U S Military Academy at West Point works on strengthening the organizational commitment in its employees
• The U S Military Academy at West Point builds employee loyalty so that people can reflect their optimal best at work
• The U S Military Academy at West Point also understands that satisfied employees will lead to happy and satisfied customers
• The U S Military Academy at West Point regularly shares different reward programs for employees, including stock sharing, so that their organizational commitment and ownership is enhanced
• The U S Military Academy at West Point also includes employees in decision making at different managerial levels, and regularly takes their feedback for different projects and products – which also work towards building organizational ownership

2.5.3. Motivation building

• The U S Military Academy at West Point employees are the face of the organization
• The U S Military Academy at West Point are motivated through the exciting and creative organizational culture
• Employees are also motivated through different reward programs and bonuses that The U S Military Academy at West Point distributes
• Another source of motivation is appreciation programs where management appreciates and acknowledges the work and performance of different employees

2.5.4. Succession planning

• The U S Military Academy at West Point remains one of the leading players in the industry also because of its focus on succession planning
• The U S Military Academy at West Point conducts succession planning for all managerial levels
• Succession planning is done through internal promotions as well as external recruitments to meet the needs and demands of the vacant job position at The U S Military Academy at West Point
• Strategic succession planning has allowed The U S Military Academy at West Point to be prepared for different challenges, and also be resourceful enough to deflect them

2.6. Process

The U S Military Academy at West Point has organized and systematic processes in place to make sure that the business experiences consistent growth.

2.6.1. Operations

• All operations at The U S Military Academy at West Point are clearly defined and communicated to the employees
• The U S Military Academy at West Point makes sure that employees are well trained, and knowledgeable of all processes relates to operations
• All stages of operational processes focus on maintaining a high quality level and standard of the products
• Systematic process re in place for all operation – from procurement to the final sale of the products
• All operational processes are maintained, checked, and uploaded through the internal portal of the organization for supervisory purposes
• The use of online portals for operational processes also builds a strong backup for managerial purposes at The U S Military Academy at West Point

2.6.2. People Management

• The U S Military Academy at West Point has also defined clear processes for people management through streamlining its human resource management department
• The U S Military Academy at West Point has defined guidelines regarding recruitment, training, compensation management, and performance appraisal of employees
• All people related processes are not only communicated to the management and supervisors, but also to employees to create a sense of transparency, and an environment of trust
• Progressive people management systems and processes have allowed The U S Military Academy at West Point to keep its workforce motivated and happy – which reflects in satisfied customers

2.6.3. Quality maintenance

• The U S Military Academy at West Point also has defined policies and processes for managing and maintaining quality
• All products undergo triple quality checks to ensure that customers receive the best product
• In addition to quality checks at the production and distribution level, the management has also placed separate quality maintenance and quality check department
• The quality maintenance department has experts who make sure that not only the final product but also the processes involved in producing the product were infused with quality

2.6.4. Store management

• The U S Military Academy at West Point manages store management through stringent and closely monitored policies and processes
• These processes relate to not only the floor and space design but also to the performance of the employees at the store
• The processes for store management also regularly monitor footfall and work on strategies to increase footfall through different tactics, and changes in the store design and store management
• The company also has a systematic process for customers who interact with the products and feel them before making the purchase
• The final sale at the store is also clearly defined – for the employees and the customers both
• Processes and policies are important for The U S Military Academy at West Point for maintaining quality of the products, and for ensuring that the company does not experience any unnecessary expenses and costs

2.7. Physical evidence

The physical evidence is also important in the marketing strategy for The U S Military Academy at West Point as it works towards influencing the consumers in favor of the brand and its offerings. The physical evidence for The U S Military Academy at West Point include:

2.7.1. Store atmosphere

• The store design and management for The U S Military Academy at West Point is exciting and creative
• The store atmosphere makes the customers feel relaxed and comfortable –so that they can interact with, and enjoy product offerings by The U S Military Academy at West Point at ease
• The store design is also important for The U S Military Academy at West Point because it controls the level and nature of experience and interaction that the customers have with the product and the brand
• With company-operated stores, it is easier for The U S Military Academy at West Point to control and manage the store atmosphere to be able to positively influence customers and to be able to appeal to them emotionally

2.7.2. Packaging

• The U S Military Academy at West Point has unique packaging, which is different from other players in the industry
• The U S Military Academy at West Point also has a vibrant touché to its packaging, which is regularly changed in terms of colors and patterns
• The logo for the company is simple, and recognizable by the consumers easily
• The brand logo has also become a symbol of confidence, ambition, and aspiration for consumers who use products by The U S Military Academy at West Point
• The packaging of the products is sophisticatedly done and matches the brand image developed and maintained by The U S Military Academy at West Point

2.7.3. Website design

• The website design is simple and easy to use
• The U S Military Academy at West Point has a customer friendly user interface which allows easy navigation and understanding of its various product offerings
• The corporate website of The U S Military Academy at West Point also has the brand logo, and is packaged similarly to the products offered by the company
• The design patterns, and color change on the website with changes to the product packaging to match various campaign needs and sale offerings